Street Lights
Street Light Issue
There are two ways to report a street light issue or outage. Please make sure you have the nearest address and pole number available to assist in locating the street light
- Report directly to Austin Energy (Service Request Link). Austin Energy will dispatch a crew to investigate with 5 business days.
- Report the issue to the District and we will notify Austin Energy (use contact form below). Please let the District know if you need assistance or there are errors reporting the issue using their form and we will contact Austin Energy
Please give all the details below, so that Austin Energy has all the information necessary to complete the repair in a timely manner.
Water & Waste
Water & Waste Services
Establish Trash Collection
To establish Trash Collection, apply in person at:
Crossroads Utility Services
2601 Forest Creek Drive
Round Rock, TX 78665-1232
Phone: (512) 246-1400
Fax: (512) 246-1900
Water/ Wastewater Service
Water/wastewater service is provided by Crossroads Utility Services. To establish service, sign and return the application below.
Other Utilities
Texas Gas Service
Establish Service: 1-800-700-2443
Gas Emergency: 1-800-959-5325
AT&T
Establish Service: 1-800-288-2020
Billing: 1-800-585-7928
Repair: 1-800-246-8464
Time Warner Cable (Austin)
Establish Service: (512) 485-5555
City of Austin Electric
Establish Service: (512) 494-9400
Report Power Outage: (512) 322-9100
Call in Street Light Outage: (512) 505-7617
Report Street Light Outage by Email: LightingRepair@AustinEnergy.com
Police
Police Protection
Police protection is provided by Williamson and Travis County Sheriff patrols.
In addition to standard patrols, the District also contracts with the respective Sheriff’s departments for supplemental patrols throughout the district with particular emphasis on the parks and major intersections.
Williamson County Sheriff
Emergency: 911
Administrative: (512) 930-4300
Crime Stoppers: 1-800-253-STOP (7867)
Travis County Sheriff
Emergency: 911
Administrative: (512) 473-9285
Crime Stoppers: 1-800-253-STOP (7867)
Latest News
New Tax Exemptions
At a recent special meeting on February 29, 2024, the District’s Board of Directors adopted new…
Rattan Creek Pool Re-Opening Date – Saturday, April 13th
Dear Rattan Creek Pool Members, **Revised Reopening Date:** Due to unforeseen delays with our contractors, the…
Fall 2024 Curbside Cleanup Events
Leaf Bag Curbside Cleanup will begin 11/4 – 11/25 Leaf Bag curbside cleanup dates have been…
Upcoming Events
Board of Directors Meeting
The Monday Board of Directors Meetings are held on the Monday prior to the third Wednesday of the mo...
Board of Directors Meeting
The Monday Board of Directors Meetings are held on the Monday prior to the third Wednesday of the mo...
Board of Directors Meeting
The Monday Board of Directors Meetings are held on the Monday prior to the third Wednesday of the mo...